Foxhound 5.0 FAQ
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Question: How do I report unexpected errors and exceptions?

Answer:

First, use the Foxhound Options - Diagnostics - Display Diagnostics button to see if there are any diagnostic messages associated with this problem. If so, use the Export Diagnostics button to copy the Foxhound diagnostic messages to a text file.

C:\temp\foxhound_diagnostics.txt
Then, run this adhoc query to determine if Foxhound has captured any diagnostic dumps associated with those diagnostic messages; see How do I run adhoc queries on the Foxhound database?
SELECT exception_id, 
       dump_id,  
       dump_inserted_at
  FROM exception_dump
 ORDER BY exception_id,
       dump_id;
If so, run this adhoc query to copy the diagnostic dumps to another text file:
SELECT *
  FROM exception_dump
 ORDER BY exception_id,
       dump_id;
OUTPUT TO 'C:\temp\foxhound_dumps.txt';
Finally, send both files to Breck.Carter@gmail.com

See also...
Help - Foxhound Options - Diagnostics
How do I run adhoc queries on the Foxhound database?


This page was last updated on February 27, 2017.      Foxhound 5.0 FAQ Home      Foxhound Home      RisingRoad      Breck.Carter@gmail.com